Information Technology, made simple. Totally.

Total SimplicI-T is your complete digital solution in City of Gold Coast. Fast track your digital success.


We manage your website, server and network from initial concept to day-to-day running. Simplifying your company’s digital operations is now more important than ever.

Our Values




Communication is crucial in projects. If it fails, you waste precious time and resources with contsant meetings.




Quality is made with details which are 80% of the overall work. Quantity is not in our vocabulary.




All aspects of the work are performed in-house. We deliver only turnkey project and systems.


1. Web Design

Our web design service works to maximise your online presence. We help you customise the best designs.


2. Internet & Networking

Dealing with Internet hosting providers and offshore support staff can be time-consuming. We manage all aspects.

3. Professional Services

Technology plays a vital role in handling your business data. But using this technology can be overwhelming.


4. Email & Collaboration

An effective email and collaboration system is crucial to the success of your business communications.

5. Servers & Storage

Cloud servers are valuable for storing and backing up your important business data. We can provide you the management.


6. SSL Security

Security and privacy is a major priority when conducting business, especially when running e-commerce.


Our Difference

Quick. Clean. Simple.

Get us to do the hard work.

Maybe you want a new website, seek to share your data or need to move servers to the cloud. We are true collaborators in getting the best out of your business. We listen to your needs and deliver a fast and complete solution.

How we started it

Total SimplicI-T takes care of all your digital maintenance needs, from running your website to managing your server and data network.

Don’t waste any more time on annoying technical issues. Hire IT management experts who’ll solve all your problems for you.

We offer standby web support and even deal with host providers on your behalf. That means more productivity and fewer hassles.


Are you a small or medium business located in City of Gold Coast? Total SimplicI-T can manage all your digital and web services to give your business an edge over its competitors.


"Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives."

SSL Security
Internet & Networking
Email & Collaboration

The Count

We have spent various amounts of time on activities. Oh and we like coffee and free time as well.


Cups of coffee


Lines of code




Pizzas eaten


  • Name: Pascal Hartmann
  • Nationality: Swiss/Australian
  • Position: Managing Director
  • Phone: 0458 040 579 (SMS Only, I call back)
  • Email:

Hi, my name is Pascal Hartmann. I am the Manager Director.

I’ve worked in IT (Information Technology) since 1990, including as a systems analyst managing a combined 9,000 servers worldwide. From the evolution of Personal Computers with dual floppy drives to today’s cloud-based technologies, I’ve seen it all! Digital technologies have become the lifeblood of every business and organisation.

My journey began after finishing my studies in electronics. Realising that I didn’t want to continue burning my fingers with a soldering iron, I worked for 17 years in a multinational company in Switzerland and Melbourne. In complex, high-stakes environments, I supervised specialist IT teams and oversaw monitoring, backup, scheduling and core infrastructure service delivery. During that time, I learned the importance of IT preparedness, the ability to meet the critical digital demands of both today and tomorrow.

In 2015, I took the plunge and founded Total SimplicitI-T—I wanted to use my IT expertise to help businesses in City of Gold Coast optimise their digital infrastructure. It’s been a most rewarding experience! I love partnering with my clients to take their IT operations to the next level. By building fast, efficient and secure IT systems, I enable those businesses to broaden their client base, achieve greater search engine prominence and truly grow their profits.

Project Management

Let’s work together to make your business tech-ready to achieve your objectives and tackle any challenge!


We do awesome stuff, and yeah.

Australia Draught
HTML Australia Draught
Melbourne Conveyancing
HTML + SEO Melbourne Conveyancing
Creative Sweat
PHP + MYSQL Creative Sweat
Business Lighthouse
PHP + MYSQL + SEO Business Lighthouse
WordPress E-focus
Broo Beer
PHP + MYSQL Broo Beer
HTML + SEO Hello World
Peninsula Garden & Power Tools
WordPress Peninsula Garden & Power Tools
WordPress AFLVM

How we work

"If you are a small to medium sized business looking for a good website design company in City of Gold Coast, you are going to need someone who understands both your business and your IT structure in detail."

Good website design in City of Gold Coast has evolved into a particular skill that is a combination of up-to-date technical knowledge, including new developments in SEO methodologies and programming languages; having an artist's eye for colour, image and form; a security officer's attitude to risk; a communications officer's understanding of how people think, read and respond and a creative marketeer's ability to communicate effectively with their target audience.

Over and above all these skills must be an ability to apply the principles of good web design in City of Gold Coast to a particular company. That means learning about that company's business, their daily operations (sometimes in great detail), their branding and marketing objectives, their history and their people. The web designer must also fully take on board a company's plans for future expansion and the addition of new services or products the company may be planning to introduce.

Underlying these skills must also be a detailed understanding of the continually changing developments in Human-Computer Interaction (HCI). The correct application of the fundamentals of HCI will greatly help to ensure your customers find your website easy to understand and easy to navigate and find what they want. You should end up with a website that helps a visitor to click all they way through from ordering and to finalise payment.

TotalsimplicI-T's web design specialists in City of Gold Coast will design and successfully implement your website. Once up and running your website must be maintained, have fresh content provided, its images updated, testimonials added, blogs maintained and, vitally, SEO performance constantly monitored. A good web designer in City of Gold Coast also has to keep themselves informed about developments in website design; mobile phone and app developments; online payment systems and a host of other constantly changing IT issues.

There are a great many skills a web designer in City of Gold Coast must have to produce a properly functioning and maintained and successful, profitable online business. Let TotalsimplicI-T be your first call.

HCI is ‘the study of interaction between people (users) and computers’. It is a combination of knowledge domains, including computer science, the behavioural sciences, design and several other areas of knowledge and study. Interaction between users and computers includes the hardware and software used and the user interface itself. For example, studies have shown that a particular position on the computer or smartphone's screen and the colouring and font used in ‘click to order’ or ‘click to pay’ links promote more clicks than other combinations and placements.

HCI studies also investigate eye movements, how users use a mouse, which part of the page they read first or in most detail, what kind of information presentation do users require for different types of products and services. These studies are combined with demographics. Older people may not be as computer savvy as a younger target market and they will require different layouts, font sizes, information detail and other distinguishing factors that will affect a good, focussed website design.

TotalsimplicI-T have over twenty year's experience of relevant knowledge and can provide you with effective and affordable web design. in City of Gold Coast based and with a good understanding of both local and international business, we are your first choice for the finest web design in City of Gold Coast, can offer. We are happy to be a part of the in City of Gold Coast community and offer our services throughout the area, so if you are looking for web design services in City of Gold Coast, please feel free to give us a call.

We welcome any opportunity to meet with you and discuss all your IT requirements and not just what web design services you need. We have the experience and the motivated team members required to maintain your total IT environment at peak capacity and performance.

TotalsimplicI-T are a in City of Gold Coast website designer who can provide the sort of fast, responsive, and effective service your business demands. From initial concept to final website and ongoing maintenance and support, TotalsimplicI-T will ensure your company's website presence achieves all your objectives and generates the revenue you expect.

Some Basic Principles of Website Design

Websites that are not well conceived, designed or implemented will perform badly. They may also suffer from low Google Analytics rating metrics, such as high bounce rates (visitors who navigate away from the website after viewing only one page); visiting users spending little time on your site; a visitor looking at only a few pages each visit; and, most serious of all, very few conversions to sales.

TotalsimplicI-T strives to be the No. 1 source of the best web design in City of Gold Coast has to offer. We believe that sharing our specialist knowledge with our clients from the beginning is the most effective way to ensure our web design services in City of Gold Coast give our customers the best possible solution. So here are a few basic pointers you might like to consider before embarking on a new web design project.

The primary consideration when designing a website is that it must always cater to the needs of the visitor. You will have a lot of things you want to say, achievements and awards your company has won, great testimonials from happy customers or new services and products you want to promote. This information must be presented in a way that does not swamp the visitor. Information overload can drive a visitor away from your website.

Your primary objective should reflect your business objective. Whatever those objectives might be, at the end of the day you need to convert that visit into a revenue-generating sale.

Whatever the purpose of your website, you should try to thoughtfully engage with your visitor using your imagination and identify what they are looking for and what you want them to look for. Then consider how to make it easy for them to find the relevant information, how to make sure that information is presented in the most quickly-understood form, and finally how to allow your visitor to order and pay securely, easily and quickly.

Your web visitors may be looking for information, for entertainment or they may be just cruising around the web. Perhaps they are looking for some type of interaction or to actually order something from your business.

Each page of your website must have a clearly perceived purpose, layout and structure that guides the visitor to fulfilling your business objective.

People today on the web want their information quickly. Therefore you must make sure you communicate clearly. Overuse of technical terms, terms and abbreviations not explained, assuming your visitor knows what you are talking about are all things that can annoy a potential buying visitor. Use simple, straightforward language to make your information easy to read and digest.

Again, try to engage with your visitors. Consider their demographic, what their needs and wants are and how your business most effectively meet those needs. What are you unique selling points (USP)?

A good layout is also essential (more about that below) but effective communication should have information laid out in a logical and relevant way. Consider organising information by using simple headlines and sub-headlines; bullet points convey essential information more quickly and memorably than long, wordy sentences. Often pictures are best.

Make sure there is a clearly designed page that gives the basics about your companies operations. Which areas do you deliver to? Do you ship overseas? What are you payment and money back conditions and other essential information?

Keep your information succinct and simple and make sure all vital information is easily found and quickly understood.

Fonts, or typefaces, fall broadly into two categories: Serif and Non-Serif.

A Serif font, such as the ubiquitous "Times New Roman" have small additions, small tails, at the extremities of each letter. These aid reading large blocks of text because they form a straight line which guides the reader's eye along the line of that sentence.

A Non-Serif font, like Arial, has no Serifs and is a very clear typeface when read in smaller groups of words: most airport signs are written in a Non-Serif font because the tails of Serif fonts can clutter a viewer's appreciation when used for signage. Non-Serif fonts should be used for signs, large titles, major headings and other important "guidance" texts.

Sans Serif fonts have been found to be easier to read online. Indeed all websites try to keep large chunks of text off their most important webpages. It is that page's job to interact with the viewer and prompt a desirable action and large chunks of text can put users off, even before they have read the text!

The ideal font size for easily reading online was found to be 16 pixels or 12 points. The pre-computer printer's code defining that there be 72 "points" in a one-inch (2.24 cm) high letter.

Do not use more than 3 different fonts in a maximum of 3 different sizes. Overuse of different fonts and font sizes tend to confuse a viewer and again, might even drive them away from your webpage. A simple use of similar fonts and little change in size, except where required for headings and titles, will keep your design streamlined and readily accessible to your visitors.

The colour palette you choose can enhance your visitor's experience and may even attract a 'web cruiser' to your website who responded, perhaps even subconsciously. Colour conveys a great many things we do not always imagine.

Complementary colours give your webpage a balance and harmony that is appealing and reassuring for your visitor. Brighter and more garish colours attract the young and put off the old.

Remember to choose a colour scheme that does not clash with your company's branding and logos.

Make sure to use contrasting colours for your text and text background: don't put pale green text on a brown background. That is called camouflage! Choose a colour combination that will make reading easier on the eye, and then stick to that choice in that section.

Very vibrant colours will promote emotion and should be used for items you want people to notice, such as ordering buttons, special offer buttons and other important links.

Finally, use neutral space. Lots of space, white or whatever colour you chose for your website's overall theme, makes a website appear uncluttered and organised.

Use colour sensibly; choose colours that are appropriate for your target audience and which are in keeping with your corporate branding.

Having the right pictures and images on your website is a must. A graphic can convey a message far more quickly and efficiently than a bunch of text.

Spend the time, effort and money to get professional photographs for your website. A bad, out of focus picture will say to the visitor, "This Company is out of focus too!" Make sure you use only high quality, professionally-taken images. Consider also using stock photographs, if appropriate.

A high quality picture (we are not necessarily talking about the image's resolution in pixels) that has good use of lighting, colour, movement and angle will reduce down to a better lower pixel resolution and still retain its quality and vibrancy as a picture and will load faster on your webpage (see "Website load Times" below).

Use infographics, videos and graphics because often these are more effective at communicating than anything based on text.

Use high-quality images taken by a professional, make them as fast-loading as possible and use videos and infographics where necessary.

Site Navigation is all about how easy it is for visitors to find and take action on information presented while they move around your website.

Again, what is required here is a logical layout with are all closely associated items in the same section or place, with easy links to other associated products, information, pricing, ordering, shipping and a whole host of other types of important links. Always try to obey the ‘three click rule’ that says ‘users will be able to find the information they are looking for within three clicks’.

Logical, uncluttered layout with essential links can be easily found.

Layouts are a matter of completely subjective opinion for everyone, but there are some general guidelines that have received wide agreement.

Your layout should follow a recognisable pattern on each webpage: for example, have the ‘Order’ button in the same place on every page. Use grid-based layouts and arrange content into sections. Use columns and ensure all borders and boxes ‘line up’ and look balanced: this ensures a better-looking website.

What might be better? Text or pictures? A video presentation? Random placement of content on your web page can make you end up with a messy webpage that drives visitors away.

Be logical in your arrangement and use a recognisable layout on each page. This makes your visitor more quickly familiar with your site, more trusting, and more inclined to place an order.

Nobody likes a website that takes too long to load. It will drive many visitors away, especially those with a short attention span. Optimising the sizes (size and resolution) of your images will help, as will loading video presentations into separate pages.

The further multitude of tricks to get a page to load faster refers to coding, format and programming issues that are in the domain of web design specialists.

Basically keep everything as small as possible, particularly pictures and movies.

We hope this has given you some idea of the complex nature and range of skills needed to design a modern, professional looking website that brings revenue and achieves your other business objectives. TotalsimplicI-T website design in City of Gold Coast has not even discussed the importance of correct SEO methodologies: the methods by which your customers will find your company on the Internet.

TotalsimplicI-T website designer in City of Gold Coast will be delighted if you would contact us and let us take your vision and turn it into reality.

Some of Our Clients
Client 1 Client 2 Client 3 Client 4


Our team has global experience. Whoever you serve, we know how to deliver quality pixels from miles away.

Visit Us

20 Jagera Drive
Upper Coomera QLD 4209

Please fill in the form to contact us. If you are not shy and like phone conversation, feel free to call us!


SMS: 0458 040 579 (SMS Only, we call back)

ABN: 12 603 168 323